Resources
Field notes from inside the work.
What I learned running organizational effectiveness for 16,000 managers, and what AI is exposing about how organizations actually run.
Whitepaper
The Workforce Redesign Method
For the AI Era
Featured
The Workforce Redesign Method (For the AI Era)
The full method, condensed for a focused read. The four phases, Diagnose, Redesign, Build, Sustain, the sequencing discipline (foundations before flashy fixes), the research it stands on, and a worked example: redesigning the performance review process with AI in the loop, using custom GPTs. Written for senior leaders, not consultants.
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Articles
Field notes.
Most companies are using AI to make the wrong processes faster.
AI did not break your processes. It exposed the ones that were never designed well.
6 min read
Foundations before flashy fixes: how I sequence a workforce redesign.
The order you redesign work in decides whether it holds.
7 min read
What running performance for 16,000 managers taught me about AI.
I did not learn this from a certification. I ran it at Fortune 500 scale.
7 min read